Skipping a payment helps you when you are facing financial difficulty in a specific month. To qualify to skip an instalment you should meet the following requirements: 

  • A good payment record on your loan repayments 
  • No missed or disputed instalments

To apply to skip a payment: 

  1. Log in to 
  2. Select the loan for which you would like to skip the next instalment 
  3. Tap “Skip payment" 
  4. A summary of the following will appear: The instalment you would like to skip and the instalment date, the new instalment amount and new instalment date, the affordability of the new instalment.
  5. Either “Accept” or “Decline” the offer