- Log in to www.finchoice.mobi
- Tap “Active Loans”
- Tap “Download paid-up letter”
- A PDF document will be downloaded to your device
- Use your 13-digit ID number to open it
*Please note: you won’t be able to download a paid-up letter if your account was handed over to our legal team. If that is the case, please contact them on [email protected] to request one from them.