1.    Dial the USSD Code

•    Dial *120*2272# on your phone.

•    Ensure that you haves enough airtime as USSD services may incur minimal charges.

2.    Navigate to the DebiCheck Menu

•    Once you see the menu, enter 9 to select DebiCheck.

3.    Select the Relevant Mandate

•    Locate the specific mandate (e.g., FinChoice debit order) from the list.

•    Highlight or select the mandate and then click Reply to proceed.

4.    Approve the Mandate

•    Enter 1 to Approve the mandate.

•    Carefully review the mandate details (such as amount, frequency, and service provider) before approving.

5.    Confirmation Message

•    Once the debit order is approved, the system will send a confirmation message.

•    Keep this message for your records.

Troubleshooting Tips

•    Cannot Access the USSD Menu:

Do you have the correct USSD code (*120*2277#) and enough airtime. If the issue persists, restart your device or try again later.

•    Mandate Not Listed:

If you cannot find the mandate (e.g., FinChoice), check that your service provider has sent the request. If needed, contact your service provider or ABSA for assistance.

•    Unable to Approve the Mandate:

Ensure that you follow the steps correctly. If the issue continues, contact the call center for further support.

Additional Information

•    For more detailed guidance, visit the official ABSA DebiCheck webpage at: https://www.absa.co.za/self-service/safety-security/debicheck/

•    If you encounter further difficulties, contact ABSA’s call center at 08600 08600 for personal assistance.