What is changing?
Our kwikserve USSD service will end. This includes:
- The free kwikserve service *120*1048#
- The paid services *130*1048#
When will kwikserve access end?
- kwikserve access will end on 7 April 2026.
- After this date, you will no longer be able to access your Finchoice products using this service.
Why is this changing?
- We are moving to an online experience that offers more features and a better experience.
- This allows you to manage your Finchoice products more easily and securely.
Will this affect my credit record?
- No. This change will not affect your credit record in any way.
Will this affect my Finchoice products?
- No. Your Finchoice products remain the same. Only how you access them is changing.
How do I access my Finchoice products going forward?
You can access all your products by:
- Registering on www.finchoice.mobi
- Logging in using your mobile number and password
If you have not registered yet, you can follow our step-by-step guide here:
How to register on finchoice.mobi
Does it cost anything to register or use the website?
- No. There are no costs to register or to use finchoice.mobi.
What can I do on finchoice.mobi?
On finchoice.mobi, you can:
- Apply for Funeral Cover
- Apply for Accident Cover
- Use Scan to Pay
- Check your application status
- Request a settlement quote
- Manage your Finchoice products in one place
Need help?
If you need assistance:
We’re here to help you through the change