Frequently Asked Questions
Our interest rates are regulated by the National Credit Act (NCA). Please refer to the terms and conditions of your Loan agreement for more details.
Tue, 24 Jan, 2023 at 5:09 PM
Customer Zone is FinChoice's self-service platform where you can safely manage your money 24 hours a day, from any computer or mobile device. All you ne...
Tue, 31 Oct, 2023 at 10:23 AM
Manage your accounts 24 hours a day from any computer, laptop or cellphone It's quick and easy All you need is data Your unique username and passwor...
Tue, 31 Oct, 2023 at 1:25 PM
As soon as all the required documents have been received, we will transfer the funds into your account. If we get all your documents before 3pm, the Loan wi...
Tue, 31 Jan, 2023 at 1:45 PM
IMPORTANT: This service (KwikServe) will end soon. Here’s the good news: You can use our mobi-site. Simply type www.finchoice.mobi into the internet browser...
Fri, 5 Dec, 2025 at 10:26 AM
IMPORTANT: This service (KwikServe) will end soon. Here’s the good news: You can use our mobi-site. Simply type www.finchoice.mobi into the internet browser...
Fri, 5 Dec, 2025 at 10:26 AM
IMPORTANT: This service (KwikServe) will end soon. Here’s the good news: You can use our mobi-site. Simply type www.finchoice.mobi into the internet browser...
Fri, 5 Dec, 2025 at 10:25 AM
A transferred Loan means you took a second Loan with us, and a portion of that Loan was used to settle your first Loan; we then then say the Loan was transf...
Tue, 31 Oct, 2023 at 1:24 PM
You, your spouse and up to 5 children 4 parents (in-laws included) 8 members of your extended family - brothers, sisters, aunts, uncles, and other family...
Tue, 31 Oct, 2023 at 1:28 PM
Yes, children aged between 0-5 are limited to R20 000 cover, while children between 6-13 are limited to R50 000 cover.
Tue, 11 Apr, 2023 at 8:08 AM