Frequently Asked Questions

How do I check the status of my Loan application?
Once you are logged into your account on www.finchoice.mobi, go to the “Loan status” section. You will see the steps required before money can be paid into ...
Wed, 29 Nov, 2023 at 11:35 AM
What is DebiCheck?
DebiCheck is a process where you give permission for a debit order to go off your bank account for monthly payments. It also helps us verify your bank detai...
Tue, 31 Oct, 2023 at 8:02 AM
December payday tracking
During the month of December you might be paid earlier than usual. FinChoice lets you change your December payday. If your payday does not change, you will ...
Tue, 31 Oct, 2023 at 8:04 AM
What is the FinChoice Personal Protection Plan?
By taking out a Loan with us, you are automatically added to the FinChoice Personal Protection Plan. This means your KwikAdvance Loan will be fully paid off...
Tue, 31 Oct, 2023 at 8:08 AM
Why can't I increase my Loan amount?
As a registered credit provider in support of the National Credit Act (NCA), FinChoice carries out an affordability assessment that guides us to lend you on...
Tue, 31 Oct, 2023 at 10:01 AM
What is affordability?
Affordability is a new regulation that has been put in place by the National Credit Act which stipulates that we, as a registered credit provider, can only ...
Tue, 31 Oct, 2023 at 8:40 AM
When can I use finchoice.mobi?
You only need to be connected to the internet or Wi-Fi to use finchoice.mobi. It’s free to use. 
Tue, 31 Oct, 2023 at 10:04 AM
Is finchoice.mobi secure?
Absolutely, access to your FinChoice profile can only be made from your registered cellphone and password.
Tue, 31 Oct, 2023 at 10:05 AM
Are there other ways I can send my proof of income documents?
Yes, there are. Take a clear photo of your proof of income showing your ID number, and send it to us using one of these methods: Email it to us on docs@...
Tue, 31 Oct, 2023 at 10:07 AM
What does finchoice.mobi cost?
Having a finchoice.mobi account will cost you absolutely nothing! Connect to Wi-Fi and enjoy finchoice.mobi for free. However, a phone call or KwikServe do ...
Tue, 31 Oct, 2023 at 10:11 AM